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RIKUTEC Group

We inspire our customers with innovative plastic solutions for demanding ones Applications and shape the plastics processing industry of tomorrow. Our three business areas Industrial Packaging, Custom Molding and Habitat offer a broad, innovative range of products and services.

Ultra Clean Packaging

We are the specialist for state-of-the-art high-purity packaging solutions for highest demands.

ZUR WEBSITE

Custom Molding

The specialist for customized large-scale plastic blow molded articles

ZUR WEBSITE

Habitat

The specialist for innovative and distinctive products in the field of environmental management.

ZUR WEBSITE

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RIKUTEC Germany GmbH

 

Graf-Zeppelin-Straße 1-5
D-57610 Altenkirchen

 

Tel.: +49 2681 95 46-0
Fax: +49 2681 95 46-33

 

info@rikutec.de

www.rikutec.de

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Data protection policy

Privacy Policy

We are pleased that you are visiting our website. We respect your privacy. Data protection and data security when using our website are very important to us. With this privacy policy, we would like to inform you about the extent to which data is collected when using our website and for what purposes we use this data. We also want to inform you about your rights in this regard.

Responsible

RIKUTEC Richter Kunststofftechnik GmbH & Co.KG
Graf-Zeppelin-Str. 1-5
D-57610 Altenkirchen
Tel.: +49 2681 95 46-0
Fax: +49 2681 95 46-33
info(a)rikutec.de
www.rikutec.de

Data Protection Officer

If a data protection officer is appointed, you can find their contact details in the imprint of the responsible party.

We have appointed an external data protection officer for our company:

Proliance GmbH
Leopoldstr. 21
80802 München
Telefon: +49 89 250039227
E-Mail: consulting@proliance.ai

Competent Supervisory Authority

The data protection authority is the supervisory authority in Germany for GDPR and related laws:

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia

Kavalleriestraße 2-4
40213 Düsseldorf
Phone: +49 (0) 211 / 38424-0
Fax: +49 (0) 211 / 38424-999
Email: poststelle@ldi.nrw.de

Objection to Promotional Emails

The use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and informational materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of promotional information, such as through spam emails.

Data Processing

We process personal data for the following purposes, as derived from the records of processing activities, Art. 30 EU-GDPR:

  1. Provision of the Website
  2. Operation of an Online Shop
  3. Inquiry from Prospects and Customers
  4. Appointment Scheduling
  5. Registration for a Customer Portal
  6. Execution of Electricity Billing
  7. Communication via Email and Chat/Messenger Services
  8. Marketing
  9. Sending of Information
  10. Applicant Management

Legal Basis for Data Processing

Legal Basis for Data Processing

We process personal data under the following legal bases:

  1. Art. 6(1)(a) GDPR — the data subject has given consent.
  2. Art. 6(1)(b) GDPR — processing is necessary for contract performance or pre-contractual steps.
  3. Art. 6(1)(c) GDPR — processing is necessary for compliance with legal obligations.
  4. Art. 49(1)(a) GDPR — explicit consent for transfers of data to third countries (after being informed of risks).

Retention Period

If no specific retention period is given, personal data will be kept as long as the purpose of processing requires. If you request deletion or revoke consent, we will erase your data unless there are legal reasons (e.g. tax or commercial retention periods). In such case, we delete data once those reasons expire.

Storage Duration

Unless a specific storage duration is mentioned within this privacy policy, your personal data will be retained by us until the purpose for data processing ceases. If you make a legitimate deletion request or revoke consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur upon the expiration of these reasons.

Contact & Communications

Contact Form

  1. Purpose & nature: The data you enter is stored to enable individual communication. A valid email address and name are necessary; other fields are optional.
  2. Legal basis: Legitimate interest (Art. 6(1)(f)), or if you request a quote, pre-contractual necessity (Art. 6(1)(b)).
  3. Data categories: Name, email, phone, message content.
  4. Recipients: Internal staff or processors.
  5. Storage period: Up to 6 months after handling the request unless a contract arises, then legal retention periods apply.
  6. Voluntariness: You may refuse to provide data, but we cannot process your request without name, email, reason.
  7. Third-country transfer: None, unless explicitly stated otherwise.
  8. Withdrawal: You can revoke consent at any time.
  9. Profiling / automated decision-making: We do not perform automated decisions or profiling here.

Inquiries via Email or Phone

  1. Similar rules apply: name, inquiry, contact data stored to respond.
  2. Legal basis: Art. 6(1)(b) if contract-related, else Art. 6(1)(f) or (a) if consent.
  3. Data is retained until deletion request or purpose lapse, subject to legal retention obligations.

Website & Online Presence

osting

We host on third-party servers. Use is based on Art. 6(1)(f) — our legitimate interest in reliable website provision. If cookies or device access require consent, Art. 6(1)(a) applies. Consent can be revoked.

Cookies

  1. We use cookies; you may set preferences via our Cookie Consent Tool.
  2. We distinguish between technically necessary cookies (no consent required) and non-essential cookies (functional, performance, marketing) which require consent under Art. 6(1)(a).
  3. Data categories: IP address, browser, OS, session ID, usage data.
  4. Recipients & storage periods are detailed in our cookie overview.
  5. Voluntariness: You may refuse non-essential cookies, but that may limit website functionality.
  6. Third-country transfers: If external providers process outside the EU/EEA, we ensure safeguards.
  7. Withdrawal: You can revoke consent via settings or browser.
  8. No automated profiling beyond analytics.

Cookiebot / Consent Management

If we use Cookiebot or DPO Consent / CCM19 for consent management:

  1. The tool records your consent preferences.
  2. Legal basis is consent (Art. 6(1)(a)) or compliance (Art. 6(1)(c)).
  3. Data stored until deletion or withdrawal.
  4. If the tool processes outside EU/EEA, appropriate safeguards (e.g. SCCs) are used.

Cloudflare (or CDN / security services)

We may use Cloudflare or similar for CDN, DNS, DDoS protection.
Traffic passes through their network; they may analyze traffic and set cookies/tech to identify users (for security).

Use based on legitimate interest (Art. 6(1)(f)); if they are outside EU, data transfer based on SCCs.
See Cloudflare privacy policy for details.

Google Analytics & other analytics tools

If used, we use Google Analytics (or similar) to analyze website traffic.

  1. IP anonymization is enabled.
  2. Data are processed by Google Ireland (and possibly in U.S. under SCCs).
  3. Retention periods (e.g. 14 months).
  4. Legal basis: consent (Art. 6(1)(a)).
  5. You can withdraw consent anytime.

Google Fonts

Fonts loaded from Google servers; your IP may be transferred to Google.
Legal basis: consent or legitimate interest depending on setup.
We include safeguards and inform users.

Google Tag Manager

Used to integrate tags; itself does not collect personal data.
Tags inside it obey consent settings.
Legal basis: consent (Art. 6(1)(a)) for tag-based tracking.

Gravatar (if used)

If the website uses Gravatar (avatars linked to email):

  1. Data processed by Automattic Inc. (USA)
  2. Legal basis: consent (Art. 6(1)(a))
  3. You may revoke consent; data kept only while consent valid.

Applicants / Recruitment

  1. We process application data (CV, contact, interview notes) to evaluate suitability.
  2. Legal basis: Art. 6(1)(b) (negotiation/employment) and, if provided, consent (Art. 6(1)(a)).
  3. Sensitive data (e.g. health) only with explicit consent (Art. 9(2)(b)).
  4. If application unsuccessful, data retained max 6 months (for legal defense).
  5. If consent given to retain for future opportunities, stored until withdrawal or max 2 years.

Social Media / Online Presence

  1. We maintain social media profiles and may embed content (e.g. share buttons).
  2. These might trigger data processing by the social platforms (cookies, IP address).
  3. Legal basis: legitimate interest (Art. 6(1)(f)) and where needed, consent (Art. 6(1)(a)).
  4. You may exercise rights both vis-à-vis us and vis-à-vis the social platform.

Data Security

We apply technical and organisational measures (encryption, access control, firewalls) to protect personal data.

However, absolute security cannot be guaranteed — especially for data transmitted by email or over the internet.

Rights of Data Subjects

You have the rights under GDPR:

  1. Access (Art. 15)
  2. Rectification (Art. 16)
  3. Erasure (Art. 17)
  4. Restriction (Art. 18)
  5. Notification (Art. 19)
  6. Data portability (Art. 20)
  7. Objection (Art. 21)
  8. Withdraw consent (Art. 7)
  9. Lodge a complaint with a supervisory authority

To exercise your rights, contact: dpo@dpo.at, or via the contact details above.

Changes to this Policy

We may update this policy when laws, services or practices change. The latest version is always published at https://www.rikutec-custommolding.com/data-protection-policy/.

Cookies and Web Storage overview

Below is a summary of cookies / local storage used (example, must be updated to real usage):NameTypeStorage DurationDomainPurposeConsent required?wpEmojiSettingsSupportsSession StorageSessionrikutec-custommolding.comWordPress supportNo_ga1st-Party, Secure HttpOnly1 year + 1 monthrikutec-custommolding.comGoogle AnalyticsYes_ga_SSGNVEG4TR1st-Party, Secure HttpOnly1 year + 1 monthrikutec-custommolding.comGoogle AnalyticsYesccm_consentLocal Storageindefinitelyrikutec-custommolding.comConsent management (CCM19)—

Third-party services (scanner snapshot):

  1. Google Analytics / googletagmanager.com — analytics
  2. CCM19 (OnPremise) — consent management